Email Address
info@thewayforward.co.za
Phone Number
+27 10 101 1956
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https://support.thewayforward.co.za
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The Way Forward provides corporate-grade IT solutions at affordable rates for SMMEs throughout Johannesburg
Our Story
Derek Middleton, the founder of The Way Forward IT, started his career as a paramedic before entering the world of IT. Derek enjoyed many travels, and a prolonged stay in the United Kingdom, where he took on the role of IT engineer, and where he met his future wife, Louise.
After years in the corporate world gaining experience at numerous companies (two of which he had been head-hunted by), Derek took the brave leap into self-employment and established The Way Forward IT.
Derek quickly identified that by applying his vast IT skills to smaller businesses he could enable them to access the same level of IT support as larger companies.
His natural problem-solving ability, personable demeanour, and genuine interest in uplifting others have proven to be a winning combination for The Way Forward IT and its customers.
The Way Forward IT provides corporate-grade IT solutions at affordable rates for SMMEs throughout Johannesburg
Our Story
Derek Middleton, the founder of The Way Forward IT, started his career as a paramedic before entering the world of IT. Derek enjoyed many travels, and a prolonged stay in the United Kingdom, where he took on the role of IT engineer, and where he met his future wife, Louise.
After years in the corporate world gaining experience at numerous companies (two of which he had been head-hunted by), Derek took the brave leap into self-employment and established The Way Forward IT.
Derek quickly identified that by applying his vast IT skills to smaller businesses he could enable them to access the same level of IT support as larger companies.
His natural problem-solving ability, personable demeanour, and genuine interest in uplifting others have proven to be a winning combination for The Way Forward IT and its customers.
"Our goal is to stand head and shoulders above the competition by delivering effective information technology solutions that you can trust –as and when you need."
Our Partner Alliance
Why Choose The Way Forward?
We’ll focus on your IT so you can get on with Business
Let’s chat about the business outcomes you’re striving for and which IT solutions will support those goals!
Riaan NelDerekis extremely competent at what he does. He was always willing to walk the extra mile and with his detailed knowledge of the Microsoft products, provided valuable input during fault isolation and brainstorming sessions.
Linda WoodThe Way Forward is our ‘1-Stop-IT-Shop’ The service and support is prompt, professional and always done with a smile
Angela FodenIt has always been a pleasure to do business with Derek sorted out laptop problems internet and other computer problems promptly and efficiently
Rudi de BruynITNA and The Way Forward has developed a great working relationship over the years. The Way Forward has successfully implemented numerous online backup and firewall solutions with us. We have found that Derek and his team are always looking out for their client’s best interests by implementing the right solution for their needs.
Brian CheyneMy wife was a most reluctant newbie to computer technology until The Way Forward (in the person of Derek Middleton) visited our home. After the most amazing and sensitive introduction to her new MacBook Air she is now an avid user of Facebook and Skype etc. Derek is a phenomenal mentor and has named his business very appropriately
Darren Van ZylThe Way Forward has designed a really compact and functional website for the ITLS organisation that has allowed potential students to gain information directly and this has decreased the amount of time I have had to spend answering enquiries. In addition, the login section has allowed me to communicate with our instructors in a much more efficient and cost effective manner. I’m glad we got your company involved.
The Way Forward Knowledge Centre
In the fast-changing world of technology, it’s easy to feel overwhelmed – especially when you’re focused on running a business. That’s why we’ve created this Knowledge Centre: a place where you’ll find clear, practical advice to help you stay informed, protected, and productive.
At The Way Forward IT, we don’t just fix problems – we help you understand them. Our Knowledge Centre is packed with useful content for small businesses, covering everything from cybersecurity tips and cloud solutions to backup strategies and productivity tools. No jargon. No fluff. Just honest, reliable guidance that helps you make smarter tech decisions.
Whether you’re looking to improve your email security, learn about the latest threats, or get more out of your Microsoft 365 or Google Workspace – you’re in the right place.
