Maintenance, support, and rapid fault resolution. Available on a service level agreement or ad-hoc basis.
- Remote and On-Site Support
- Network Monitoring and Administration
- Security Monitoring, Testing, and Data Back-Ups
- Hardware and Software Support
- Internet Connectivity Set-up and support
- Website Maintenance, Updates and Support
- Email and Exchange Support
Comprehensive IT Support Dedicated to Small and Medium Sized Business
We are passionate about helping small to medium sized businesses achieve the same efficiency as larger companies with affordable and sustainable IT solutions.
The Way Forward was born out of the need to put vast corporate IT experience to better use! We support smaller organisations with the know-how and resources they need to compete in an always-on world.
One of the most significant advantages of small to medium-sized businesses is agility. We offer fast, responsive and friendly hands-on support that allows your company to act quickly and stay ahead of the curve.
Tailored IT Support Packages
Whether you are looking for additional support to your in-house IT resources or a fully-managed out-sourced service, we tailor solutions to suit your organisation.
We offer maintenance, timely assistance, troubleshooting and rapid fault resolution for all your IT needs.
Our support services are available throughout Johannesburg in a range of affordable options:
Our pay-as-you-need model allows you to keep your IT costs to a minimum for on-call assistance from time to time. We also provide upfront quotes so you can plan upcoming expenses and manage cash-flow.
Our month-to-month IT support option includes a host of services such as regular maintenance, updates, patches, reporting and on-call assistance according to the size of your business.
Keep your business wheels turning with constant IT monitoring as well as remote or on-site support designed around your unique business needs. With a monthly SLA, your budget and monthly deliverables are set helping to mitigate risks from downtime.
All-in-One It Services and Support
Windows or Mac, from daily desktop support to cloud servers and storage – you name it! All your IT needs conveniently managed and supported by one supplier.
Our wide range of services cater to any facet of your business:
Turnkey Solutions for Business and Home including:
- Network Design and implementation
- Hardware and software procurement and installation
- IT Security and Threat Prevention
- Disaster Recovery Planning
Procurement, Installation, and Maintenance of all your digital assets such as:
- Computer and Laptops
- Network Infrastructure: Routers, Switches, Internet Connectivity
- Peripherals: Telephones, Tablets, Printers
- Software: Programmes, Applications, and Process Automation
Secure your presence on the web and ensure consistent business communication
- Custom Website Development
- Domain Registration, parking, and renewal
- Website and Email Hosting
- Hosted Servers and Maintenance