The Way Forward enables business growth and acceleration by providing corporate-grade IT solutions at affordable rates for SMMEs throughout Johannesburg. We aim to lower the barriers to entry and equip your organisation with the same efficiency at larger companies with technology.

Practical and Affordable IT Solutions to Propel Small and Medium-Sized Business

We are passionate about delivering professional, practical and affordable IT services and solutions to SMME’s in all sectors to give them a dynamic and agile competitive advantage.

The Way Forward was named and founded on the belief that technology is a vital business enabler. We apply decades of corporate IT experience to help alleviate the challenges smaller business face with solutions that mitigate risk, optimise processes and improve overall business efficiency.

As an owner-managed small business, we understand the day-to-day stress of running a company first hand. To provide the best possible solutions for your business, we take time to develop a personal relationship and keep your business aspirations at heart.

Our enthusiastic, qualified team pay attention to detail and are committed to providing excellent, reliable service with fast turn-around to ensure that your company’s IT is always up and running.

We take a hands-on approach working alongside you to fix problems as well as develop functional, economical solutions that drive your business forward.

Way beyond the satisfaction of a job well-done, we thrive on customer satisfaction! We rely on happy customers to spread the word about The Way Forward IT and know that we there whenever an IT need arises.


Our goal is to stand head and shoulders above the competition by delivering effective information technology solutions that you can trust –as and when you need.

Our Story

Derek Middleton, the founder of The Way Forward, started his career as a paramedic before branching into the world of IT. Derek enjoyed many travels, and a prolonged stay in the United Kingdom saw him take a permanent post as an IT engineer –where he met his future wife, Louise.

After years in the corporate world with experience gained at numerous companies (two of which he had been head-hunted by), Derek took the brave leap into self-employment to establish The Way Forward.

His need for helping others (born from his years in emergency services) had only been partially satisfied during his corporate career- and Derek quickly identified that by applying his vast IT skills to smaller businesses he could enable them to play on the same field as their larger competitors.

Today, while running The Way Forward, Derek has elected to expand his desire to make a positive impact in people’s lives by enrolling in a counselling course.

Derek’s natural problem-solving ability, personable demeanour and genuine interest in uplifting others have proven as a winning combination for The Way Forward and its customers. His hands-on and friendly approach helps you to feel at ease knowing that your business IT needs are in capable hands.

All-encompassing IT Solutions

We offer a full-suit of IT services to cater to every facet of your business.

Visit our services page for a comprehensive list of our IT Services and Solutions

Consulting and Solutions Architecture

Turnkey Solutions for Business and Home

IT Support

Maintenance, support, and rapid fault resolution. Available on a service level agreement or ad-hoc basis.

Domain Hosting and Maintenance

Secure Your Online Presence Today. 99.9% Uptime Guarantee, Unlimited Traffic.

Hardware and Software

Procurement, Installation, and Maintenance of all your digital assets.

Consolidate all your IT needs under one roof, speak to The Way Forward